Privacy Policy

MK Bookkeeping Ltd (otherwise referred to in this statement as “the Company”, “we” or “us”), is committed to safeguarding your privacy. This privacy policy sets out how we will use your personal data.

We take our client’s privacy very seriously and understand that you don’t want to be bothered by people you have never heard of and don’t want to speak to. We promise that your Personal Data will not be disclosed to third parties unless you agree or we are required to do so to comply with our legal or regulatory requirements. We will not sell, resell, lease or license your Personal Data to anyone.


1. Who are we?

MK Bookkeeping Ltd (registered number 10620407), whose registered office is at 2 Liffords Place, Barnes, London, SW13 9LR, knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our terms and conditions.


2. What personal data is collected?

Our website does not collect personal data.  Upon making contact with us we will obtain some basic information, remaining data will be collected directly through the engagement of our services. The sources of any personal data collected indirectly will be mentioned in this statement. Whether or not you become a client, we may ask you for (but not limited to) your:

  • Title
  • Name
  • Nationality
  • Current address
  • Date of birth
  • Email address
  • Mobile telephone number
  • Home telephone number
  • Personal data about other company directors/business partners

You must have the authority of other company directors/business partners to provide their personal data to us and share this privacy policy with them beforehand.

You are free to withdraw your consent at any time. This may result in us not being able to do certain things for you.


3. What do we use your information for?

We will use your personal data to provide information on services requested.

Data is collected and used on a lawful basis only which is outlined below.

Lawful basis Purpose
To perform a contract with you To take steps at your request prior to entering into a contract
To decide whether to enter into a contract
To manage and perform the contract
To ensure our records remain relevant
Our legitimate interest For good governance, accounting, managing and auditing our business operations
For market research, analysis and developing statistics
To send you marketing communications with your consent
Legal obligation When you exercise your rights under data protection law and make requests
For compliance with legal, regulatory requirements and related disclosures
For establishment and defence of legal rights
For activities relating to the prevention, detection and investigation of crime
To verify your identity, engage in fraud prevention and anti-money laundering checks
To monitor emails, calls, other communications, and activities on your account
Your consent When you request we disclose your personal data to other people or organisations
When we process any special categories of personal data at your request
To send you marketing communications where we have asked for your consent to do so

4. Data retention period

We will retain your data whether you become a client or not for:

  • As long as necessary to deal with your query
  • As long as you might legally bring a claim against us
  • After our engagement has ended or otherwise comes to an end based on our legal and regulatory requirements


5. Your rights under the General Data Protection Regulation (GDPR)

  • The right to be informed
  • The right of access
  • The right of rectification
  • The right of erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

If you would like further information about data protection you can visit the Information Commissioner’s Office (ICO) at The ICO is the UK’s independent authority set up to uphold information rights in the public interest and data privacy for individuals. We comply with all ICO regulatory and statutory requirements. You have the right to make a complaint to the ICO regarding the handling of your data.


6. Fraud prevention and money laundering checks

We may use your personal details in order to conduct identity checks as required by law as a measure to prevent money laundering.

The personal data we have collected from you at engagement or any stage may be shared with fraud prevention agencies. We are required by law to review transactions and report any which may be suspected of being related to money laundering activities.


7. Automated decision making

We may process your personal data without human intervention to evaluate your personal situation such as transactional history and account opening anniversary events. We may do this to decide what marketing communications are suitable for you, to analyse statistics and to assess risks.

This is all done on the basis of our legitimate interests, to protect our business, and to develop and improve our products and services. If we use automated decision making including profiling activity to assess your application, this will be performed on the basis of it being necessary to perform the contract.


8. Sharing your information

We will not sell, resell, share, or rent your information to others except as set out in this Privacy policy. However, we may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

  • In the event of the sale of the Company or its assets, your personal details may be disclosed to the purchaser of the Company or the purchaser of its assets.
  • If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
  • We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for these purposes. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.


9. The internet

If you communicate with us using the internet, we may occasionally email you about our services and products. When you engage our services, we will give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at at any time if you change your mind.

Please remember that communications over the internet, such as emails, are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.


10. Opting out of marketing communication

You are free to opt out of receiving all marketing communications from us at any time by contacting us or logging into your online account.

Should you be opted in to receive email correspondence, there is an unsubscribe link on each email we send out, if you use this, we will not send any unsolicited mail to your registered email address.

Communications regarding changes to existing products or services held, our terms, conditions and policies is important and sometimes critical. You may not opt out of receiving these communications.


11. Use of cookies

Our website uses cookies. A cookie is a piece of data stored on your computer’s hard drive that identifies your computer while you are using our site. Once you shut down your browser software, the cookie simply terminates until you re-enter the site.

Cookies have a number of uses. For example, cookies are part of the mechanism that allows you to log in and out of our website rather than having to enter your password repeatedly during a session. Cookies can be used for analytics purposes to estimate the number of users to our site. Once you are logged in, cookies can be used to enable us to track and target your interests to enhance your experience on our site. They may also be used for other purposes, such as to maintain the security of the site and provide information on what we need to do to provide administration support to the site. Some of our strategic partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

We provide specific details about the cookies we use and the reasons for using these cookies in our Cookie Policy to enable site visitors to make an informed decision and thus provide informed consent.


12. Reviewing, correcting or updating your personal data

If any of your details are recorded incorrectly and need to be changed, please contact us with details of the required changes and the reasons for the change. Proof of change of address may be needed.

  • Telephone 020 8878 4843 Monday to Friday 8.30am – 5:00pm
  • Write to Data Protection Manager, MK Bookkeeping Ltd, 2 Liffords Place, Barnes, London, SW13 9LR


13. Changes to the Privacy Policy

Should our privacy policy change, we will notify you by email to your registered email address so you will always know what information we collect, how we use it and under what circumstances, if any, we disclose your personal data.

If we want to change the use of personal information we’ve already collected about you, we will notify you by email. If you have not provided us with your email address you must regularly check the website for an up to date version of the privacy policy. It is then up to you to decide whether you will let us use your information in this way. We will use information in accordance with the privacy policy under which the information was collected unless you withdraw consent.